Some Facebook users hate change — that’s just fact.
Roll out a radically revamped News Feed or tinker too much with privacy settings, and a subset of users inevitably cry foul. That’s what happened when Facebook made its standalone Messenger app a mandatory download last year for people who wanted to continue sending text-based messages through the social network. This “family of apps” approach, Facebook said, was done for the benefit of users, so that each app could offer a richer, more focused experience.
Stan Chudnovsky, Messenger’s head of product, suggests that if Facebook had kept Messenger a part of its main app, it wouldn’t be as full an experience. Features such as video calling, introduced last week, would go unnoticed by users. Read more…
Source: Mashable Social Media